Frequently Asked Questions

Everything you need to know about your little one's big steps.

How do I determine the right shoe size for my child?

We recommend using our printable Fit Finder or measuring your child's foot in centimeters. Our size guide corresponds to specific measurements to ensure a healthy fit for developing feet.

What is your return policy?

We offer free returns and exchanges within 30 days of purchase. Items must be in their original, unworn condition with all packaging intact.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your order sooner.

Are your products eco-friendly and safe?

Yes, we prioritize sustainable materials. Our shoes are made with vegan leather and natural rubber, and all products are rigorously tested to be free of harmful chemicals and toxins.

Do you offer international shipping?

Currently, we only ship within the United States and Canada. We are working hard to bring Ten Little to more countries in the near future.

Can I change or cancel my order after it's placed?

Because we process orders quickly, we have a very small window for changes. Please contact our support team within 30 minutes of placing your order for the best chance of a modification.